Our Pledge

When you hire a company to provide you with a service, the only promise you usually get is that the company will provide the service in exchange for some sum of money.  At Richa Haffner Law Group, P.C., we do not believe it is enough to say that we will provide you with quality legal services.  We want our clients to know what to expect from us and we demand that our attorneys abide by certain ideals.  Therefore, our promises to our clients are essentially a mission statement by which our attorneys practice law.  The following is what we pledge to our clients:

• We will utilize our best efforts to ensure that you are always a satisfied client.
• We will work hard for you so that you can sleep easier at night.
• We will attempt to build a lasting partnership with you.
• We will listen so that we can understand you, your needs, your expectations and your goals.
• We will strive to meet your goals in the manner that best suits you.
• We will provide you with high quality legal services in a cost-efficient manner.
• We will work hard, diligently, passionately, aggressively, thoroughly, innovatively, tenaciously and energetically.
• We will always be honest with you and maintain the highest ethical standards.
• We will remain dedicated to achieving your goals.
• We will serve you while maintaining our results oriented approach to the practice of law.
• We will refer you to another attorney or another law firm if we do not have the proper expertise to handle your particular legal matter.
• We will use our best efforts to give you the level of personal attention that you seek.
• We will use our best efforts to ensure that you achieve the success that you seek by introducing you to other individuals or corporations with whom we believe a synergy exists.
• We will strive to obtain the best possible results for your legal situation.
• We will identify and implement the best and most effective solution for your legal situation.  
• We will utilize a team-based approach to serve your best interests.  
• We will complete your work conscientiously in a timely manner.
• We will keep you informed about the status of all of your legal matters.
• We will maintain the strictest confidentiality during all of our dealings.
• We will be accessible to you.
• We will return all phone calls and e-mail messages within twenty-four (24) hours barring exceptional circumstances.
• We will treat you as well as we would like to be treated if we were in your shoes.
• We will use our best efforts to meet all deadlines.
• We will always maintain a high level of professionalism.